I was in one of those video stores tonight to return a movie. I rented “Cars” a few days back. I was in the mood for an animated story, and Cars fit the mood.
Took it home to play it, got about 20 minutes or so into the movie and the scene froze. Nothing I could do would make it work. It did have a scratch on the shiny side, but it didn’t look that bad. But apparently that one scratch was enough to bollix up the laser thingie. I went “eh” and figured I’d return it and get a refund.
Turns out Hwd Video, according to the well-trained corporate-ette in the store, will give you only this very special “refund” — they’ll give you a credit which is good ONLY for that specific movie. In other words, they’d give me another copy of Cars.
She explained it to me: “Because otherwise, you could get to watch another movie for free.” Left me gaping. Huh?
Continue reading “Hwd Video Sux — but that’s just my subjective opinion.”